Information Technology is such a field that has no limitations or boundaries. With each passing day, there are only advancements in this field. And that is why this field encloses in it good opportunities for those who have the skills and determination to do well for themselves. And that is why, we present to you details of the top paying IT support jobs and desired skills. You can checkout google IT support professional certificate.
Job Title | Annual Average salary |
Desktop Support Technician | $61,532 |
Help Desk Technician | $58,037 |
IT Support Technician | $57,122 |
Technical Support Specialist | $61,263 |
IT Support Specialist | $60,467 |
Desktop Support Analyst | $70,271 |
PC Support Technician | $63,007 |
Technical Support Engineer | $83,978 |
IT Support Analyst | $69,284 |
Help Desk Support | $59,290 |
A desktop support technician is usually known to be the first person called whenever someone faces a trouble with their desktop computer or the associated devices. Starting as a desktop support technician can help you start a career as a desktop support specialist or analyst and thus a great stepping stone to a long-term IT career.
Below are the key responsibilities of a desktop support technician.
If you are that person who loves to work closely with people in solving their tech problems then the help desk technician has to be the perfect job for you. To be able to do an effective job, you need to be approachable, friendly, and posses a can-do attitude.
Below are the key responsibilities as a help desk technician:
IT support technician is the one who has to work very closely with potentially frustrated employees who want to get their devices working 24/7. To be able to meet all their requirements, you need to posses strong communication and listening skills that can help you explain issues to others and listen to theirs as well. You might also be interested in IT certifications to boost your career.
As an IT support technician, below are the key responsibilities.
A technical support specialist is considered to be a very important member of an IT support team. As their skills are highly sought after, larger companies tend to employ more than one at a time.
Below are the key responsibilities of a technical support specialist:
IT support specialist is typically that person whose job surrounds end-user support. With that, he also has to take care of productivity and efficiency of the organization. IT support specialist must possess skills relevant to technical support and customer service and must have a good know how of hardware and software installation. You can also find out IT certifications online courses.
Below are the key responsibilities of IT support specialist:
If you want to become a desktop support analyst, then you need to be customer service oriented and have to communicate unique tech problems eloquently. With that, you must have the ability to think outside the box and form a perfect solution to the problem.
As a desktop support analyst, below are the key responsibilities:
If you like hands-on technical roles, then the PC support technician job is the one for you. To become an efficient PC support associate, you need to possess hardware and software installation skills. With that, PC support and repair and printer skills are also required. You can also checkout online Computer courses.
The key responsibilities of a PC support technician are as follows:
Technical support engineers are usually found in a variety of industries like healthcare and automotive where the entire technology equipment and software is totally unique to the industry. The technical support engineers are supposed to be very skilled in their industry and are considered as a great example of specializing in a certain niche.
The technical support engineers have the following responsibilities:
IT support analysts are known to be extremely dependable IT pros. They are supposed to be highly organized and must possess technical skills. They are required to analyze technical efficiencies within their organization and have to help to keep the overall quality of technology up to the mark.
IT support analysts have the following tasks to do:
Help desk support as the name suggests has to handle any tech support queries. With that, they have to manage the help desk ticket system in the most effective possible manner. As they have to take care of all the tech support queries, strong communication skills are required.
Here are the key responsibilities of help desk support:
As you can see, there are hundreds of IT Support Jobs out there waiting for the right person having the right skills to do the IT Support Jobs. All you have to do is find the right and handsomely paid IT Support Jobs for yourself.
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