Best Conflict Resolution Trainings, Courses & Classes

There is a general agreement on the fact that issues relating to workplace deterioration can trigger off a conflict in a company, but its capacity to provide a platform for cooperation and collaboration to conquer hard challenges is often underestimated. Resolving workplace conflict can boost employee productivity, increase employee motivation and loyalty, and decrease stress and absenteeism.

• Negotiation, Mediation and Conflict Resolution Specialization
• Conflict Resolution Training
• Conflict Resolution Skill Development Training Course
• Mastering Conflict Management and Resolution at Work
• Managing Conflicts on Projects with Cultural and Emotional Intelligence
• Conflict Resolution in Leadership and Talent Management Training
• Negotiate and Resolve Conflict Course
• Conflict Resolution Class for IT Professionals
• Intercultural Communication and Conflict Resolution
• Conflict Resolution and De-Escalation Skills

What is Conflict Resolution?

Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution. Conflict could be personal, financial, political, or emotional. Communication, emotional intelligence, stress management, empathy, impartiality, negotiation are key ways to resolve a conflict.

Best Conflict Resolution Trainings

Employees with good conflict resolution skills can reduce the friction that wreaks havoc on their working relationships. They can collaborate better with coworkers and build stronger work relationships by resolving conflicts more professionally and respectfully. Takethiscourse will provide you all the information regarding conflict resolution courses. These courses will enable you to achieve your targets and strengthen your workforce. Let’s learn about the courses.

Negotiation, Mediation and Conflict Resolution Specialization

• • • ESSEC Businesss School via Coursera
    • 5 months of effort required
    • 28,255+ already enrolled!
    • ★★★★★ (1,110 Ratings)

Negotiation means settling differences by discussion and reached out at some compromise or agreement whereas Mediation is a process wherein the parties meet with a mutually selected impartial and neutral person who assists them in the negotiation of their differences but do not have the power to render any resolution. Specializing in negotiation, mediation, and conflict resolution will help you in achieving your target goals with full satiety. From Conflict Resolution Trainings, In this course, you will learn negotiation fundamental skills, how to analyze situation negotiations, how to conduct a business negotiation in a tense environment, and if necessary, how to resolve a conflict as a mediator. You will be able to develop better cross-cultural anticipation and flexibility when you face a negotiation. You will also gain a deeper understanding of workplace and international conflict resolution. In this course, your planning, communication, and analytical skills will be sharpened. This course is highly recommended for managers – from business, public administration, international organizations, or NGOs.

Conflict Resolution Training

• • • SBI via edX
    • 5 weeks (1-3 hours weekly) of effort required
    • Course type: Self Paced

Keeping out of conflict is nearly impossible. As a result, learning how to handle conflict is critical for building and maintaining all relationships. If handled with maturity and sensibility, nothing will stand in the way of your success and creativity. From Conflict Resolution Trainings, In this course, you will learn various aspects of conflict, why is conflict resolution so important in difficult situations, you will get to understand one’s values and self-awareness, you will be able to understand emotional intelligence, techniques of communication for appropriate application such as motivational techniques are used to achieve a desired behavior or situation.

Conflict Resolution Skill Development Training Course

• • • University of Pennsylvania via Coursera
    • 4 hours of effort required
    • 54,490+ already enrolled!
    • ★★★★★ (835 Ratings)

Conflict resolution skills help you maintain your work position and can even help you in hitting different goals every day while maintaining good relations with others. There are a lot of conflict resolution skills development that you could master to boost your professional growth. From Conflict Resolution Trainings, In this course, you will learn how to use active listening skills when dealing with conflict, how to choose appropriate communication tactics when dealing with conflict, how to create a usable plan for managing conflict

Mastering Conflict Management and Resolution at Work

• • • Dr. Priya Nalkur via Udemy
    • 8,314+ already enrolled!
    • ★★★★★ (3,716 Ratings)

Are you someone who wants to learn strategies for resolving workplace conflict and foster strong relationships with your colleagues? Then this course is providing all the ways for you to finally achieve the best friendly workplace environment. From Conflict Resolution Trainings, In this course, you will be confidently able to define conflict and identify your conflict handling style, you will learn how to use strategies to manage your defensiveness, you will be able to use tools to help you resolve any conflict and remain calm in heated arguments, you will understand methods for recovering from conflict, rebuilding trust, forgiving, and apologizing.

Managing Conflicts on Projects with Cultural and Emotional Intelligence

• • • University of Maryland via edX
    • 5 Week (3-5 hours weekly) of effort required
    • Course type: Self Paced

Success is not guaranteed, and often teams clash as a new social order is established on every project. The program and project manager with good emotional intelligence and cultural intelligence (EI/CI) can better understand and navigate the social worlds of the project team and the stakeholders. High EI/CI also aids in creating understanding in program/project management communications. A project manager with high EI/CI is more adept at building understanding as they are self-aware of other’s emotional intelligence. this course will aid the manager in using the tools of Coordinated Management of Meaning CMM. CMM will help you become a master of communication and persuasion. Here, you will learn about social worlds in the context of programs and projects, cultural intelligence, emotional intelligence, and its five components.

Conflict Resolution in Leadership and Talent Management Training

• • • Vasco Patricio via Udemy
    • 12,113+ already enrolled!
    • ★★★★★ (74 Ratings)

A leader in a professional context has to be very careful with conflict resolution. The better you do it, the better you live it. Conflicts are very common and resolving them with effectiveness could have a lot better effect on your professional growth. Leadership or leading a team may arise  many conflicts such as conflicts with co-workers that are competing in terms of workload or credit, conflicts with other executives to obtain support for key initiatives, conflicts with subordinates or managers in terms of not agreeing with the given performance ratings or reviews. Click here for best leadership courses for conflict resolution.

In this course, you will learn how to effectively address and de-escalate conflicts with your talent, how to analyze your team members’ rules and how to avoid breaking them and how to mediate tense situations between third parties. This course will enable you to first assess the conflict, and then you will learn to use techniques to de-escalate the conflict including empathy, respect, and understanding and you will be able to understand the traps to avoid conflict.

Negotiate and Resolve Conflict Course

• • • University of Pennsylvania via Coursera
    • 14 hours of effort required
    • 14,854+ already enrolled!
    • ★★★★★ (345 Ratings)

From Conflict Resolution Trainings, This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organization. In this course, you will learn to critically evaluate conflict theories and apply frameworks and intervention processes to mitigate/reduce the negative effects of conflict at work. You will learn to develop and analyze strategies and tactics to undertake both one on one, multiparty, and also team-Building negotiation processes. You will be able to evaluate negotiation and conflict resolution processes against criteria informed by negotiation theory and concepts of forces in the negotiation.

Conflict Resolution Class for IT Professionals

• • • Vasco Patricio via Udemy
    • 10,580+ already enrolled!
    • ★★★★★ (63 Ratings)

From Conflict Resolution Trainings, social skills are the most essential skills to have a successful career. We generally think IT professionals are working through portable devices and the internet so they don’t consider conflict resolution, but they are wrong.  Different approaches in terms of implementing a feature, differences of opinion in terms of bonuses and compensation and personal issues, and many conflicts which could ruin the work growth and it’s worse because it is not practical. This course will save you from a lot of conflicts by making you skilled at conflict resolution techniques. In this course, you will learn how to comprehend others’ opinions and how to respectfully give your suggestion, how to use emotional intelligence to de-escalate the conflict, you will also be trained in assisting people in the negotiation of their differences.

Intercultural Communication and Conflict Resolution

• • • UCI Extension via Coursera
    • 5 hours of effort required
    • 23,157+ already enrolled!
    • ★★★★★ (456 Ratings)

Given the speed and volume of global transactions, intercultural communication and conflict resolution is becoming increasingly important. The ease of global communication enabled by technology, the abundance of lower-cost transportation options, and the frequency with which businesses employ cross-border talent are fostering millions of interactions between people of different cultures every day. Consider how communication can be tricky further during interactions between people from different cultures. Stereotypes, generalizations, communication styles/strategies, and orientations will be given high importance in this course. Further, enabling you to describe the aspects of intercultural interactions that contribute to conflicts and challenge the dynamics of intercultural interactions to develop strategies for intercultural interaction success.

Conflict Resolution and De-Escalation Skills

• • • Vasco Patricio via Udemy
    • 14,383+ already enrolled!
    • ★★★★★ (94 Ratings)

Somehow people are attached in a workforce and not having good relations with your co-workers will bring you nowhere. The conflict resolution and de-escalation skills help you to be on better terms with your co-workers to build a glorious path to achieve a successful career. In this course, you will be taught how you can bring comfort to others. You will learn what usual misalignment traps you can fall into (having different expectations, interpretations, others) and how to address them, what usual escalation traps there are (disrespecting someone, not paying attention, others) and how to address them. Get ready to show respect and understand the perspective of the other side, to connect more with you by being off-guard and becoming more persuadable.