10 Best + Free Retail Management Courses with Certificates

Take a look at our Retail Management Courses and propel your retail career forward. Courses offer deep insights into retail management, marketing, and customer service strategies.

Key Takeaways

• Learn essential retail operations and management skills.
• Understand what modern retail marketing and customer engagement are.
• Earn certificates to validate your expertise.

What can I expect to learn from retail management courses?

You can learn all about effective store operations, merchandising, customer service excellence, and digital marketing strategies.

Retail Management Courses Evaluation & Selection Criteria

We selected each course for its breadth of retail management topics covered. Other factors included instructor experience in the retail sector and positive learner outcomes.

Best + Free Retail Management Courses with Certificates….

Retail Fundamentals

• • • Dartmouth via edx
    • 44,428+ already enrolled!
    • Course Type (Self-Paced)

In this “Retail Fundamentals” class, you will learn the key components of the retail business. This includes learning all about inventory management, product assortment planning and pricing.

• The reason why we chose this class is its focus on explaining how to generate and evaluate Sales Forecasts. You will be taught how to plan and optimize your Inventory Management.
• This class is for those who wish to understand how to think and decide on product assortment and find the best prices for their products.

Retail Marketing Strategy

• • • University of Pennsylvania via Coursera
    • 7,438+ already enrolled!
    • ★★★★★ (200 Ratings)

In this course, you will understand what it means to switch from a product-focused approach to a customer-focused approach.  Here you will be taught how to create marketing strategy to deliver real customer value.

• The best thing about this course is its focus on offering insights and providing a framework that any company can use to create a competitive strategy to survive and thrive.
• This course is for those who wish to understand how to identify the changing expectations with regard to creating superior customer experiences and do value-based branding.

Omnichannel Strategy and Management

• Dartmouth via edX
• 19,350+ already enrolled!
• ★★★★★ (6 Ratings)

In this class, you will understand the needs of omnichannel customers and learn to make the transition from a traditional retailer to omnichannel in detail.

• The best thing about this class is its focus on explaining how we can understand the needs of omnichannel customers. You will learn to fulfill omnichannel demand.
• This class is for those who wish to understand how to support an omnichannel strategy.

Channel Management and Retailing

• • • ie University via Coursera
    • 36,282+ already enrolled!
    • ★★★★★ (1,067 Ratings)

In this course, you will get to know the steps required for designing and managing a distribution channel. You will be taught how to identify the most important players, understand their roles and handle conflict.

• The reason why we chose this course is its focus on explaining how to identify the different retailing strategies and understand how retailers maintain competitive advantages over their competition.
• This course is for those who wish to discover growth opportunities and determine which entry strategies are best for various circumstances.

Retail business, Merchandising, and E-commerce

• Navdeep Yadav via Udemy
• 21,266+ already enrolled!
• ★★★★★ (321 Ratings)

Do you want to learn to build and grow your own retail business and understand all about e-commerce? If yes, then this course is for you. Here you will learn all about merchandising and planning in detail.

• The best thing about this course is its focus on explaining what customer relationship management is. You will be taught how to do market basket analysis in detail.
• This course is for those who wish to understand all about retail finance and accounting and understand the customer life time value and so much more.

Continue with more Free Retail Management Courses with Certificates…

Managing Human Capital in Retail

• • • University of Pennsylvania via Coursera
    • 2,014+ already enrolled!
    • ★★★★★ (51 Ratings)

This course covers the fundamentals of human capital management and focuses on retail industry.

• The reason why we chose this course is its focus on explaining how to create and then assess value within any business.
• This course is for those who wish to understand how to develop and retain a skilled workforce.

Retail Digital Supply Chain

• University of Pennsylvania via Coursera
• 3,507+ already enrolled!
• ★★★★★ (82 Ratings)

This course completely focuses on the main challenges and opportunities that the Retailer’s supply chains are seeing today.

• The best thing about this course is its focus on explaining the supply chain fundamentals and concentrating on the impact that the digital transformations is having on these fundamentals.
• This course is for those who wish to learn how meaningful retail analytics can generate value for retailers and their supply chains.

Store Design & Merchandising: maximize the retail space

• • • Diana Paiva via Udemy
    • 891+ already enrolled!
    • ★★★★★ (243 Ratings)

In this course, you will learn to develop a store design project in a step-by-step guide. The instructor will explain in detail the key techniques required to become a confident store planner and designer.

• The best thing about this course is its focus on explaining how to integrate a brand’s identity in a retail space. You will learn the most effective way to build costumer flow in order to improve sales.
• This course is for those who wish to understand the principles required to create an impactful and inspiring shopping experience.

Buyer Behaviour and Analysis

• • • Curtin University via edX
    • 12 Weeks (8-10 hours Weekly) of effort Required!
    • Course type (Instructor-led)

In this class, you will be taught how to analyze and apply consumer and buyer behavior fundamentals for developing an effective marketing campaign. You will be taught how to apply analytical tools for determining how culture, personality, and lifestyle can affect the behavior of consumers and self.

• The best thing about this class is its focus on explaining how to analyze how consumer attitudes are formed. You will understand how consumer opinions change in order to understand your own and other’s personal consumption experiences.
• This class is for those who wish to learn to evaluate how different sources of group influences can affect and radically change consumer’s consumption.

Retail for Business Analysts and Management Consultants

• • • Asen Gyczew via Udemy
    • 11,946+ already enrolled!
    • ★★★★★ (2,570 Ratings)

In this course, you will be taught how to analyze retail business and find improvements especially in low hanging fruits.

• The best thing about this course is its focus on explaining how to optimize your retail operations and make them faster, cheaper, and at higher quality.
• This course is for those who wish to understand how to analyze the behavior of the customers in stores.