10 Best + Free Hospitality Courses with Certificates

Enhance your hospitality skills with these comprehensive courses and certificates.

Key Takeaways:

  • Courses from top institutions and platforms.
  • Covers management, customer service, and operations.
  • Includes free and paid options.
  • Certificates provided upon completion.

What are the best hospitality courses and certificates available?

The best hospitality courses and certificates include “Hotel Management: Distribution, Revenue, and Demand Management” by Coursera, “Hospitality Management” by eCornell, and “Diploma in Hospitality Management” by Alison.

Hospitality is Almost Impossible to teach. Its All About Hiring the right People.

Below is the list of Best + Free Hospitality Courses with Certificates for further learning.

# Course Name University/Organization Ratings Duration
1. Introduction to Hospitality and Tourism Industry University of Maryland Eastern Shore ★★★★★ 4.5 12 Hours
2. Tourism and Travel Management University of Queensland ★★★★★ 4.9 21 Hours
3. Hotel Management: Hospitality and Service Udemy ★★★★★ 4.5 04 Hours
4. Management Foundations in the Hospitality Industry University of North Texas ★★★★☆ 4.4 07 Hours
5. Managing Human Resources in the Hospitality and Tourism Industry The Hong Kong Polytechnic University 64 Hours
6. Managing Marketing in the Hospitality and Tourism Industry The Hong Kong Polytechnic University 64 Hours
7. Hotel Management – Revenue Management for Beginners Udemy ★★★★☆ 4.4 02 Hours
8. Hotel Management: Distribution, Revenue and Demand Management Specialization ESSEC Business School ★★★★★ 4.7 01 Month
9. Innovation and Technology Management in Tourism and Hospitality The Hong Kong Polytechnic University 64 Hours
10. Communication Skills for Hospitality Front office Associates Udemy ★★★★☆ 4.4 01 Hour
In order to help our readers in taking a knowledgeable learning decision, TakeThisCourse.net has introduced a metric to measure the effectiveness of an online course. Learn more about how we measure an online course effectiveness.

Hospitality Courses Evaluation & Selection Criteria

Hospitality courses were selected based on their comprehensiveness, industry relevance, and instructor qualifications. We prioritized courses that offer practical skills, are well-regarded in the hospitality industry, and provide valuable certification upon completion.

Best + Free Hospitality Courses with Certificates….

Introduction to Hospitality and Tourism Industry

      • The University of Maryland Eastern Shore via edX
      • 19,861+ already enrolled!
      • ★★★★★ (20 Ratings)

In this engaging class, you will understand the meaning of hospitality using appropriate and professional language.

  • The reason why we chose this class is its focus on explaining the broad variety of exciting hospitality industry careers. Here you will explore the treasure of resources available for further study.
  • This class is for those who wish to discover the career opportunities and adventures and experience the hotel industry.

Tourism and Travel Management

      • The University of Queensland via edX
      • 51,297+ already enrolled!
      • ★★★★★ (12 Ratings)

Are you interested in learning about the tourism that is not only dynamic and fun but evolving and challenging as well? If yes then this class is for you.

  • The best thing about this class is its focus on explaining how leading tourism practitioners and researchers offer insider perspectives on this dynamic and growing industry. You will understand the complexity of challenges faced by the tourism industry.
  • This class is for those who wish to examine tourism and travel management principles and learn to create resolutions and strategies to address tourism issues and challenges.

Hotel Management: Hospitality and Service

  • Arthur Bairamukov via Udemy
  • 684+ already enrolled!
  • ★★★★★ (242 Ratings)

Online Course Effectiveness Score
Content Engagement Practice Career Benefit
Excellent
★★★★★
Good
★★★★☆
Fair
★★★☆☆
Fair
★★★☆☆

In this course, you will get a detailed introduction to hotel management. Here you will get all the information you need to improve your professional interaction skills.

  • The best thing about this course is its focus on explaining the main aspects of work in hotel sphere and learning its specifics. You will become capable enough to speak the same language with hospitality professionals.
  • This course is for those who wish to understand how to become more competitive and confident while getting a job.
I found this course to be extremely informative. The speaker was great and the way all the things were narrated in a sequence was great. The language of the instructor was simple and could be understood by a common man as well. (Vinay M)

Management Foundations in the Hospitality Industry

      • University of North Texas via Coursera
      • 2,854+ already enrolled!
      • ★★★★★ (38 Ratings)

Online Course Effectiveness Score
Content Engagement Practice Career Benefit
Excellent
★★★★★
Excellent
★★★★★
Fair
★★★☆☆
Fair
★★★☆☆

Do you want to understand how HR departments are able to analyze resource allocation for jobs and understand the factors that influence job design? If yes then this course is for you. Here you will learn how HR departments determine the most effective methods of recruiting talent.

  • The best thing about this course is its focus on explaining how to identify and implement best practices when it comes to interviewing candidates. You will also understand the importance of a well-designed employee training socialization program.
  • This course is for those who wish to understand how organizations can avoid legal liability for negligent hiring and understand the importance of performance appraisals.
Taking this course was a fun experience for me. I didn’t have money to take this course but luckily I got financial aid and was able to complete my course on time. The lessons were quite interesting. (Kelly K)

Managing Human Resources in the Hospitality and Tourism Industry

  • The Hong Kong Polytechnic University via edX
  • 28,290+ already enrolled!
  • 8 Weeks (6-8 Hours Weekly)

In this engaging class, you will understand the important human resources concepts and theories and learn to analyze contemporary issues in the management of human capital.

  • The reason why we chose this class is its focus on explaining how to evaluate the knowledge and theories of managing human resources applicable to the hotel and tourism industry.
  • This class is for those who wish to understand how to evaluate the impacts and factors that affect the development of organizational culture.

Continue with more Free Hospitality Courses with Certificates…

Managing Marketing in the Hospitality and Tourism Industry

      • The Hong Kong Polytechnic University via edX
      • 20,974+ already enrolled!
      • 8 Weeks (6-8 Hours Weekly)

 

In this class, you will get a chance to learn the latest principles and theories in marketing and understand how to apply them to the hospitality and tourism industry.

  • The best thing about this class is its focus on explaining how to analyze the relationship between consumers, practitioners, and policy makers of hospitality and tourism services/products.
  • This class is for those who wish to understand how to analyze and apply various marketing theories and concepts to practical applications in the hospitality and tourism industry.

Hotel Management – Revenue Management for Beginners

  • Bijoy Sengupta via Udemy
  • 1,903+ already enrolled!
  • ★★★★★ (586 Ratings)

Online Course Effectiveness Score
Content Engagement Practice Career Benefit
Excellent
★★★★★
Good
★★★★☆
Fair
★★★☆☆
Fair
★★★☆☆

In this course, you will understand all about hotel revenue management concepts in detail. Here the instructor will talk about the concepts of yield management, market segmentation, and pricing strategies in detail.

  • The reason why we chose this course is its focus on explaining the various indexes and matrices that are used in evaluating performance. You will learn how revenue management can be applied to every area on business and life in general.
  • This course is for those who wish to gain insights into the elements of Revenue Management like tools and support strategies.
I am pretty much interested in starting off my career in hotel management again. That is why I took this course as I needed to revise the basic concepts of the subject that I previously knew. I can say this instructor has constructed the course is a very good manner. I believe this course will be beneficial for me to get into the industry again. (Sangeeta G)

Hotel Management: Distribution, Revenue and Demand Management Specialization

      • ESSEC Business School via Coursera
      • 25,776+ already enrolled!
      • ★★★★★ (1,618 Ratings)

 

Online Course Effectiveness Score
Content Engagement Practice Career Benefit
Excellent
★★★★★
Excellent
★★★★★
Good
★★★★☆
Good
★★★★☆

This specialization covers the basics of hotel demand management and sheds light on distribution and revenue management.

  • The reason why we chose this specialization is its focus on explaining how e-commerce intermediaries such as online travel agencies are impacting the already-complex hospitality sector.
  • This specialization is for those who wish to understand how to explore tools and techniques to effectively market hospitality services and maximize business revenue.
This is a great specialization that helps us understand and evaluate the importance of hotel branding in business success through hands-on real world case study. I really enjoyed learning from each course. The courses are great and equally engaging. (Anonymous Learner)

Innovation and Technology Management in Tourism and Hospitality

      • The Hong Kong Polytechnic University via edX
      • 18,263+ already enrolled!
      • 8 Weeks (6-8 Hours Weekly)

 

In this engaging class, you will learn about information and communication technologies and innovations in the hotel and tourism industries. Here you will be taught how to develop a holistic view of the various knowledge and theories of ICT and innovation management that is applicable to hospitality.

  • The reason why we chose this class is its focus on explaining how to appraise, analyze, and evaluate the general impact and applications of ICTs on different sectors in the hospitality and tourism industry.
  • This class is for those who wish to understand how to critically assess the relationship between hospitality and tourism industry and understand its technological macro-environment.

Communication Skills for Hospitality Front office Associates

      • Hotel Management School+ 2 via Udemy
      • 3,764+ already enrolled!
      • ★★★★★ (59 Ratings)

Online Course Effectiveness Score
Content Engagement Practice Career Benefit
Excellent
★★★★★
Good
★★★★☆
Fair
★★★☆☆
Fair
★★★☆☆

In this engaging course, you will learn to engage with guests confidently and leave a lasting impression. You will be taught how to communicate while checking in at hotel.

  • The best thing about this course is its focus on explaining the do and don’t while communicating with guests. You will learn to engage with guests in the best possible manner.
  • This course is for those who wish to understand how to talk confidently and professionally with hotel guests.
This course turned out to be a perfect match for me. I am a concierge and dealing with guests is what I do every day. This course taught me how I should speak with them. The examples in this course were quite relatable and shed light on the day to day operations. I am quite satisfied with this course. (Jonathan D)
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