10 Best + Free Empathy Courses & Classes

Empathy is something that everyone no matter big or small, young or old, men or women use every day. It is not just limited to understanding other people’s feelings or behavior but also about understanding yourself. Empathy is considered to be an important component of customer centricity. Below you can find a list of the best + free empathy courses & classes in detail.

Best + Free Empathy Courses & Classes

How to Enhance Your Creative Empathy

• • • D&AD via Future Learn
    • 321+ already enrolled!
    • 06 Hours of effort required!

This course will help you explore the different methods of researching your audience. Here you will be taught how to identify who your audience is and what is the right way to understand them.

• The reason why we chose this course is its focus on explaining how to develop empathy maps, personas, and customer journey maps. You will also learn to interpret your audience research for uncovering key insights.
• This course is for those who wish to understand how to empathize and connect with their audience more efficiently.

Empathy and Emotional Intelligence at Work

• • • University of California via edX
    • 79,086+ already enrolled!
    • 08 Hours of effort required!

In this engaging class, you will get a chance to discover the psychological and biological roots of not only empathy but trust and cooperation. You will understand how the different skills of emotional and social intelligence can support organizational happiness and productivity.

• The best thing about this class is its focus on explaining how to develop research-based strategies that can strengthen empathy and constructively resolve different conflicts.
• This class is for those who wish to understand how to lead with social intelligence and learn to show empathy at work.

Empathy for Self and Others

• • • Arizona State University via Coursera
    • 05 Hours of effort required!

In this course, the instructor will explain in detail how to listen with empathy and understand the fundamentals of empathy. Here you will get acquainted with your empathy toolkit in a step-by-step guide.

• The best thing about this course is its focus on explaining how to express empathy in leadership and promote a sense of self-empathy.
• This course is for those who wish to understand the different strategies of empathy in real life. and learn to apply them in the most effective possible manner.

Communicating with Empathy

• • • Sharon Steed via LinkedIn Learning
    • 507,728+ already enrolled!
    • ★★★★★ (4,492 Ratings)

In this beginner-level course, you will get to understand the perspective of another person while practicing empathy side-by-side.

• The reason why we chose this course is its focus on explaining the principles of empathetic communication. You will also understand the different strategies that can improve your approach to difficult conversations.
• This course is for those who wish to understand how to converse empathetically for improving their one-on-one conversations and team interactions.

AI, Empathy & Ethics

• • • University of California via Coursera
    • 2,478+ already enrolled!
    • ★★★★☆ (12 Ratings)

This is a non-technical course that aims to provide an overview of Artificial Intelligence (AI) advancements in detail. Here you will understand the different ethical challenges that are faced by us while navigating the development, implementation and ubiquitous global use of AI.

• The best thing about this course is its focus on explaining the ethical frameworks in detail. You will also understand the different AI approaches and learn the concept of perception as well.
• This course is for those interested in learning all about AI, empathy, and its usage in the future.

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The Role of Empathy in Customer Experience

• • • SBI via edX
    • 12 Hours of effort required!

This class sheds light on the importance of empathy in detail. Here you will understand the types of empathy, the benefits of empathy, and how it affects customer experience in a step-by-step guide.

• The best thing about this course is its focus on explaining the correlation between empathy and improved customer experience. The instructor will also shed light on empathy and customer-centricity.
• This course is for those who wish to understand all about empathy and customer experience.

Becoming an Empathetic Leader

• • • Soufiane El Alaoui via Udemy
    • 454+ already enrolled!
    • ★★★★★ (136 Ratings)

Do you want to understand how to become an empathetic leader and discover unhealthy and toxic relationship patterns? If yes, then this course is for you.

• The best thing about this course is its focus on explaining how to give empathetic responses in your conversations. You will be taught how to avoid misunderstanding and manage your conflicts empathetically.
• This course is for those who wish to discover the practical guideline for becoming an active and empathetic leader.

Empathy at Work

• • • Carolyn Goerner via LinkedIn Learning
    • 108,265+ already enrolled!
    • ★★★★★ (945 Ratings)

In this intermediate-level course, the instructor dives deep into the subject of empathy and explains how to develop and practice empathy at work.

• The reason why we chose this course is its focus on explaining the different types of empathy and the benefits of embracing the practice of empathy in the workplace.
• This course is for those who wish to understand the key strategies for communicating empathy to the people they work with efficiently.

Emotional Intelligence (EQ) Practitioner Cert (ACCREDITED)

• • • Graham Nicholls via Udemy
    • 13,814+ already enrolled!
    • ★★★★★ (2,997 Ratings)

Are you interested in uncovering the powerful emotional intelligence change framework and discovering how you can use emotional intelligence to not only help yourself but others? If yes then this course is the perfect fit for you.

• The reason why we chose this course is its focus on explaining different ways that can help improve your own emotional intelligence. You will unlock different tools and strategies of emotional intelligence to help yourself and others.
• This course is for those who wish to understand how emotional intelligence can be used to deal with anxiety, depression, stress, and other emotional issues.

Leading with Empathy

• • • Maria Ross via LinkedIn Learning
    • 27,044+ already enrolled!
    • ★★★★★ (483 Ratings)

In this intermediate-level course, the instructor explains how leaders can build strong relationships with people. Whether they are employees or customers, you will be taught how to engage with them more effectively.

• The best thing about this course is its focus on explaining how to identify the key behaviors that makeup empathy. This includes practicing presence, actively listening, cultivating confidence, and more.
• This course is for those who wish to understand different ways to implement and practice empathy.