Empathy is something that everyone no matter big or small, young or old, men or women use every day. It is not just limited to understanding other people’s feelings or behavior but also about understanding yourself. Empathy is considered to be an important component of customer centricity. Below you can find a list of the best + free empathy courses & classes in detail.
# | Course Name | University/Organization | Ratings | Duration |
Beginner-Level Empathy Courses: | ||||
1. | How to Enhance Your Creative Empathy | Future Learn | — | 06 Hours |
2. | Empathy and Emotional Intelligence at Work | University of California | — | 08 Hours |
3. | Empathy for Self and Others | Arizona State University | — | 05 Hours |
4. | Communicating with Empathy | LinkedIn Learning | ★★★★★ 4.7 | 0.5 Hour |
5. | AI, Empathy & Ethics | University of California | ★★★★☆ 4.2 | 04 Hours |
6. | The Role of Empathy in Customer Experience | SBI | — | 12 Hours |
7. | Becoming an Empathetic Leader | Udemy | ★★★★★ 4.6 | 2.5 Hours |
Mid-Career & Advanced Empathy Courses: | ||||
8. | Empathy at Work | LinkedIn Learning | ★★★★★ 4.7 | 01 Hour |
9. | Emotional Intelligence (EQ) Practitioner Cert (ACCREDITED) | Udemy | ★★★★★ 4.6 | 09 Hours |
10. | Leading with Empathy | LinkedIn Learning | ★★★★★ 4.7 | 0.5 Hour |
This course will help you explore the different methods of researching your audience. Here you will be taught how to identify who your audience is and what is the right way to understand them.
In this engaging class, you will get a chance to discover the psychological and biological roots of not only empathy but trust and cooperation. You will understand how the different skills of emotional and social intelligence can support organizational happiness and productivity.
In this course, the instructor will explain in detail how to listen with empathy and understand the fundamentals of empathy. Here you will get acquainted with your empathy toolkit in a step-by-step guide.
Online Course Effectiveness Score | |||
Content | Engagement | Practice | Career Benefit |
Excellent ★★★★★ | Excellent ★★★★★ | Good ★★★★☆ | Fair ★★★☆☆ |
In this beginner-level course, you will get to understand the perspective of another person while practicing empathy side-by-side.
This is a non-technical course that aims to provide an overview of Artificial Intelligence (AI) advancements in detail. Here you will understand the different ethical challenges that are faced by us while navigating the development, implementation and ubiquitous global use of AI.
This class sheds light on the importance of empathy in detail. Here you will understand the types of empathy, the benefits of empathy, and how it affects customer experience in a step-by-step guide.
Online Course Effectiveness Score | |||
Content | Engagement | Practice | Career Benefit |
Excellent ★★★★★ | Excellent ★★★★★ | Good ★★★★☆ | Fair ★★★☆☆ |
Do you want to understand how to become an empathetic leader and discover unhealthy and toxic relationship patterns? If yes, then this course is for you.
Online Course Effectiveness Score | |||
Content | Engagement | Practice | Career Benefit |
Excellent ★★★★★ | Excellent ★★★★★ | Good ★★★★☆ | Fair ★★★☆☆ |
In this intermediate-level course, the instructor dives deep into the subject of empathy and explains how to develop and practice empathy at work.
Online Course Effectiveness Score | |||
Content | Engagement | Practice | Career Benefit |
Excellent ★★★★★ | Excellent ★★★★★ | Good ★★★★☆ | Fair ★★★☆☆ |
Are you interested in uncovering the powerful emotional intelligence change framework and discovering how you can use emotional intelligence to not only help yourself but others? If yes then this course is the perfect fit for you.
Online Course Effectiveness Score | |||
Content | Engagement | Practice | Career Benefit |
Excellent ★★★★★ | Excellent ★★★★★ | Good ★★★★☆ | Fair ★★★☆☆ |
In this intermediate-level course, the instructor explains how leaders can build strong relationships with people. Whether they are employees or customers, you will be taught how to engage with them more effectively.
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